Simply fill out the returns form which is included with your order. If you would like a new copy you can download one on our Returns Policy Page. Please contact us on firstname.lastname@example.org or (03) 9670 2010 to obtain a return authority (RA) number and to check availability of stock. If stock is available we will reserve stock for online exchanges so please contact us prior.
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please email us at email@example.com or call (03) 9670 2010 if you'd like to know if, or when, we'll get any additional stock of that shoe. You can also submit an enquiry online by clicking on the size you want, and then the 'Enquire Now' button, and filling in your details. A service team member will respond to your query as soon as possible.